Protection for buyers
Our secure payment
No matter how you use PayPal, your security is our top priority. We always keep your financial information private, so you don’t have to share it every time you make a purchase. You’ll also get more protected with our latest fraud prevention technology with 24/7 account monitoring from a dedicated team of security specialists. Plus, you’ll get tips and tools to help fight identity theft and phishing and an easy and simple process for reporting a problem
PayPal Buyer Protection makes buying even more secure. In an unlikely case where you have a problem with your eligible order, we’ll help make it right. $0 liability – You’re not liable for unauthorised purchases made with your PayPal account if you report an eligible incident within 60 days. Refunds for incorrect orders – If an eligible item doesn’t arrive or doesn’t match the seller’s description, our Buyer Protection will help you recover the full purchase price of the item plus shipping costs.
The PayPal responsive support team – Our customer service is here to assist you if a problem arises. We can help you deal with suspicious account activity, identity theft or phishing concerns, or resolve a problem with a purchase.